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Brown Pearl Espresso
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Brown Pearl Espresso
  • Home
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  • Contact US

Services & Repair

Semi Professional Machine

Semi Professional Machine

Semi Professional Machine

Our rate for repairing a Semi Professional Machine  is $100 per hour. 

Super Automatic Machine

Semi Professional Machine

Semi Professional Machine

Our rate for repairing a Super Automatic Machine is $50 per hour. 

Repair your Machine in 3 Easy Steps

Machine Drop-off

Diagnostic of your Machine

Diagnostic of your Machine

Please drop off your espresso machine at our service center. For machines over 10 years old, an upfront assessment fee may apply to cover the diagnostic process. 

Diagnostic of your Machine

Diagnostic of your Machine

Diagnostic of your Machine

 Our technicians perform a detailed inspection to identify the issue and provide a clear explanation and cost estimate.   

Fixing the Problem

Diagnostic of your Machine

Fixing the Problem

 We expertly repair your machine, test it for performance, and ensure it’s brewing perfectly before returning it to you.  

Preventative Maintenance Packages

Semi Professional Machine | $120

Semi Professional Machine | $120

Semi Professional Machine | $120

We charge an upfront estimate fee, which is fully deductible from the total cost of repairs. For example, if you pay a $100 estimate fee at the time of drop-off and the total repair cost is $300, you'll only pay the remaining $200 when you pick up your machine.  


  • Descaling : Removing mineral deposits (scale) from the boiler, pipes, and other internal components to ensure proper water flow and heating.
  • Cleaning : Cleaning the group heads, porta-filters, and baskets remove coffee oils and residues.Cleaning steam wands to remove milk residues.
  • Backwash : Flushing the machine with cleaning solutions or tablets designed for espresso machines.
  • Seal and Gasket Replacement : Replacing worn-out gaskets and seals, particularly in the group heads, to prevent leaks and ensure proper pressure.
  • Boiler and Heating Element Checks : Ensuring the boiler heats water effectively and the temperature remains stable.
  • Exterior Cleaning : Polishing and cleaning the machine’s exterior for hygiene and aesthetics.
  • Diagnostic Testing : Running tests to identify any issues with performance or functionality.

 

Regular servicing is recommended based on usage:

  1. Home Use: Every 6-12 months.
  2. Commercial Use: Every 3-6 months.


Super Automatic Machine | $80

Semi Professional Machine | $120

Semi Professional Machine | $120

  We charge an upfront estimate fee, which is fully deductible from the total cost of repairs. For example, if you pay a $50 estimate fee at the time of drop-off and the total repair cost is $200, you'll only pay the remaining $150 when you pick up your machine.   


  • Descaling: Descaling the internal components, especially the boiler, to prevent mineral build-up that can affect performance and taste.
  • Internal      Cleaning:      Removing coffee oils, residues, and mineral buildup from the brew unit and      internal pathways.
  • Milk System      Cleaning:      Cleaning milk frothing components, such as milk tubes and wands, to      prevent clogging and bacteria buildup.
  • Drip Tray and Grounds Container:      Emptying and thoroughly washing the drip tray and used coffee grounds      container.
  • Water Line      Inspection:      Checking for blockages, leaks, or kinks in water hoses and connections.
  • · Brew Unit Maintenance: Cleaning and lubricating of moving parts in the brew unit to ensure smooth operation
  • Grinder Maintenance: Cleaning      and Adjusting the grind settings for consistent coffee quality


  • Pressure and Temperature Testing: Verifying the boiler’s temperature stability and the pump’s pressure consistency to ensure optimal brewing conditions.
  • Electrical System Inspection: Checking the power board, CPU, sensors and wiring for wear or malfunctions.
  • Exterior Cleaning: Polishing and cleaning the machine’s exterior for hygiene and aesthetics.
  • Diagnostic Testing: Running tests to identify any issues with performance or functionality.



Brands Available for Service & Repair

Service & Repair Location

Brown Pearl Espresso

40 Fountainhead Rd, North York, ON M3J 2V1, Canada

info@brownpearlespresso.com

Working Hours

Mon

09:00 am – 09:00 pm

Tue

09:00 am – 09:00 pm

Wed

09:00 am – 09:00 pm

Thu

09:00 am – 09:00 pm

Fri

09:00 am – 09:00 pm

Sat

09:00 am – 09:00 pm

Sun

09:00 am – 09:00 pm

Copyright © 2024 Brown Pearl Espresso - All Rights Reserved.

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